Fraktpolicy
Shipping overview
Smart Picks Fun ships to more than 40 countries across Europe, North America, Asia, Africa, and Oceania. All orders include free standard shipping to supported destinations.
Shipping cost
We offer free standard shipping on every order to all supported destinations listed below. No shipping fees are added at checkout.
Estimated delivery times
After your order is confirmed, it typically takes 1–3 business days for processing (picking, packing, and handing off to the carrier). Once shipped, delivery usually takes:
- Europe — 5–12 business days
- North America — 7–15 business days
- Asia & Middle East — 7–15 business days
- Africa — 10–15 business days
- Oceania — 10–15 business days
Total estimated delivery is 3–15 business days from the date of order confirmation, including processing. These are estimates — actual delivery may be faster or slower depending on your specific location and carrier conditions.
Where we ship
We currently ship to the following countries and territories. If your country is not listed, it is not yet available for delivery from Smart Picks Fun.
Europe
Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom
North America
Canada, United States
Asia & Middle East
Bahrain, Iraq, Israel, Japan, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Singapore, Turkey, United Arab Emirates
Africa
Algeria, Egypt, Libya, Morocco, Tunisia
Oceania
Australia, New Zealand
Order tracking
Every order receives a tracking number. Once your order has been shipped, you will receive an email with your tracking link so you can follow your package. If you have not received tracking details within 5 business days of placing your order, please contact us.
Customs, duties, and taxes
For orders shipped outside the European Union, local customs duties, import taxes, or other government-imposed fees may apply when your package arrives. These charges are determined by your country's customs authority and are not included in our product prices. You are responsible for paying any applicable customs charges upon delivery. We recommend checking your country's import regulations before ordering.
Shipping delays
While we do our best to meet the estimated delivery windows above, delays can occur due to:
- Carrier congestion or weather conditions
- Customs inspection or clearance procedures
- Public holidays in the origin or destination country
- Incorrect or incomplete delivery addresses
If your order has not arrived within 20 business days of the order date, please reach out to us and we will investigate with the carrier.
Address accuracy
Please double-check your shipping address, including apartment or unit number, postal code, and phone number before completing checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, contact us immediately — changes can only be made before the order has been shipped.
Contact us
If you have questions about shipping, delivery status, or anything else related to your order, email us at support@smartpicksfun.com. Our support team is available Monday–Friday, 9:00 AM–5:00 PM Germany time and typically responds within 1 business day(s).
Operator: Hayawanati, Weißenburgstraße 41A, 97082 Würzburg, Germany